Outage in Link Mobility

[Link Multi-Channel][Xenioo] Unscheduled disturbance

Resolved Minor
October 08, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance affecting WhatsApp services on both Link Multi-Channel and Xenioo. Start Date & Time: 2024-10-08 09:25 CEST Customer Impact: - All outbound messages (MTs) containing media. - All inbound messages (MOs) containing media. We apologize for the inconvenience. If you have any questions or concerns, please contact your local support.
Components affected
Link Mobility Whatsapp
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/08/2024 01:59PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further problems, do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING about 1 year ago - at 10/08/2024 11:54AM

Dear Customer / Partner,
We would like to inform you that a fix has been implemented, and we are monitoring the results.

INVESTIGATING about 1 year ago - at 10/08/2024 11:10AM

Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance affecting WhatsApp services on both Link Multi-Channel and Xenioo.

Start Date & Time: 2024-10-08 09:25 CEST

Customer Impact:
- All outbound messages (MTs) containing media.
- All inbound messages (MOs) containing media.

We apologize for the inconvenience.
If you have any questions or concerns, please contact your local support.

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