Outage in Link Mobility

[myLINK] Unscheduled disturbance

Resolved Minor
December 05, 2024 - Started 17 days ago - Lasted about 6 hours
Official incident page

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Outage Details

Dear Customer / Partner We would like to notify you about an unscheduled system disturbance. Customers may experience issues with Message Search. Recent messages may appear with a delay. Other system functionalities remain unaffected. We plan to send you an update within the next 2 hours or as soon as new information becomes available. Thank you for your understanding.
Components affected
Link Mobility Web Portal
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 12/05/2024 02:51PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further issues do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING 17 days ago - at 12/05/2024 12:59PM

Dear Customer / Partner,
We would like to inform you that the root cause of the issue has been identified and successfully resolved.
Please be assured that we will be actively monitoring the situation to ensure everything continues to run smoothly.
Thank you for your patience and understanding.

INVESTIGATING 17 days ago - at 12/05/2024 09:50AM

Dear Customer / Partner
We would like to notify you about an unscheduled system disturbance.

Customers may experience issues with Message Search. Recent messages may appear with a delay. Other system functionalities remain unaffected.

We plan to send you an update within the next 2 hours or as soon as new information becomes available.
Thank you for your understanding.

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