Outage in Link Mobility

[Sweden][Denmark][Hi3G] Unscheduled disturbance

Resolved Major
April 02, 2025 - Started about 1 month ago - Lasted about 7 hours
Official incident page

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Outage Details

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Hi3G in Sweden and Denmark. Start Date & Time: 2025-04-02 13:20 CEST Affected service: Mobile Terminated messages Issue: Mobile Terminated messages may be delayed or undelivered Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.
Components affected
Link Mobility Denmark Link Mobility Sweden
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/02/2025 06:57PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/02/2025 05:25PM

Dear Customer / Partner,

The impact is no longer present, the connections will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING about 1 month ago - at 04/02/2025 12:11PM

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Hi3G in Sweden and Denmark.
Start Date & Time: 2025-04-02 13:20 CEST
Affected service: Mobile Terminated messages
Issue: Mobile Terminated messages may be delayed or undelivered

Our engineers are actively investigating the issue and maintaining direct communication with the operator.
We apologize for the inconvenience caused and will provide more information when available.

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