Outage in Link Mobility

[Sweden][Denmark][Hi3G] Unscheduled disturbance

Resolved Major
April 02, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Customer / Partner, Please be aware that the previously resolved disturbance towards Hi3G in Sweden and Denmark has reoccurred. Start Date & Time: 2025-04-02 21:45 CEST Affected service: Mobile Terminated messages. Issue: Mobile Terminated messages may be delayed or undelivered. Our engineers are actively investigating the recurrence and are in direct communication with the operator. We apologize for the inconvenience caused and will provide further updates as soon as more information becomes available.
Components affected
Link Mobility Denmark Link Mobility Sweden
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/03/2025 12:47AM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING about 1 month ago - at 04/02/2025 10:37PM

Dear Customer / Partner,

The impact is no longer present, the connections will remain under close observation for the next 2 hours.
We plan to send you an update when new information is available.

INVESTIGATING about 1 month ago - at 04/02/2025 08:30PM

Dear Customer / Partner,

Please be aware that the previously resolved disturbance towards Hi3G in Sweden and Denmark has reoccurred.

Start Date & Time: 2025-04-02 21:45 CEST
Affected service: Mobile Terminated messages.
Issue: Mobile Terminated messages may be delayed or undelivered.

Our engineers are actively investigating the recurrence and are in direct communication with the operator.
We apologize for the inconvenience caused and will provide further updates as soon as more information becomes available.

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