Outage in Link Mobility

[n-eu-linkmobility.io] Incident on 11.04.2025

Resolved Major
April 11, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Impact: Customers can’t reach the following endpoints. These endpoints are used to send messages and configure Gates and Keywords: n-eu.linkmobility.io Be advised that if you're using the affected address you can temporarily change it to one of the following: c-eu.linkmobility.io s-eu.linkmobility.io wsx.sp247.net We plan to send you an update within 2 hours or earlier if new information is available. We apologize for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/11/2025 02:49AM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING about 2 months ago - at 04/11/2025 12:50AM

The impact is no longer present, affected services will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

Start Date & Time: 2025-04-11 02:02 CEST
End Date & Time: 2025-04-11 02:15 CEST

Please note that the incident also impacted WhatsApp message delivery.

MONITORING about 2 months ago - at 04/11/2025 12:46AM

Dear Customer / Partner,

The impact is no longer present, affected services will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

Please note that the incident also impacted WhatsApp message delivery.

INVESTIGATING about 2 months ago - at 04/11/2025 12:16AM

Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.

Impact: Customers can’t reach the following endpoints. These endpoints are used to send messages and configure Gates and Keywords:

n-eu.linkmobility.io

Be advised that if you're using the affected address you can temporarily change it to one of the following:

c-eu.linkmobility.io
s-eu.linkmobility.io
wsx.sp247.net

We plan to send you an update within 2 hours or earlier if new information is available.
We apologize for the inconvenience.

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