Outage in Link Mobility

[MyLINK API] Unscheduled disturbance

Resolved Minor
May 30, 2025 - Started 8 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Dear Customers and Partners, Please be informed that we are currently experiencing an incident affecting the Email MyLINK API. Impact: Delivery confirmation for email traffic is currently not being received. We are actively working on resolving the issue and will provide further updates as soon as possible. Thank you for your understanding.
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 05/30/2025 12:08PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING 8 days ago - at 05/30/2025 08:05AM

Dear Customer / Partner,

The impact is no longer present. The email service in the MyLINK API will remain under close observation for the next 2 hours.
We plan to send you an update within this time frame or earlier if new information becomes available.

INVESTIGATING 8 days ago - at 05/30/2025 07:45AM

Dear Customers and Partners,

Please be informed that we are currently experiencing an incident affecting the Email MyLINK API.
Impact: Delivery confirmation for email traffic is currently not being received.

We are actively working on resolving the issue and will provide further updates as soon as possible.
Thank you for your understanding.

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