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Outage in Link Mobility

[Norway][ICE] Delayed delivery reports

Resolved Minor
November 17, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

Incident Report

Dear Customer / Partner, Please be aware that there is currently a disturbance towards ICE in Norway. Start Date & Time: 2025-11-17 09:05 CET Affected services: Delivery Reports. Issue: Delayed delivery reports. LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/17/2025 04:07PM

Dear Customer / Partner,

For your information, the disturbance towards ICE in Norawyhas been resolved.

Start Date & Time: 2025-11-17 14:10 CET
End Date & Time: 2025-11-17 15:05 CET

Info: The services are back in operational state.
This disruption originated within operator's network and we have received information from the operator that the issue has been resolved.
We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

MONITORING 4 months ago - at 11/17/2025 02:05PM

Dear Customer / Partner,

The impact is no longer present, ICE in Norway will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 4 months ago - at 11/17/2025 01:25PM

Dear Customer / Partner,

Please be aware that the delivery issue towards ICE in Norway has reappeared.

Start Date & Time: 2025-11-17 14:10 CET
Affected services: Delivery Reports
Issue: Delayed delivery reports / lower delivery performance

LINK has re-escalated the issue to the operator and is awaiting further updates.
We apologize for the inconvenience and will provide a new update within the next 2 hours or as soon as new information becomes available.

MONITORING 4 months ago - at 11/17/2025 12:57PM

Dear Customer / Partner,

The impact is no longer present, ICE in Norway will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 4 months ago - at 11/17/2025 10:33AM

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards ICE in Norway.

Start Date & Time: 2025-11-17 09:05 CET
Affected services: Delivery Reports.
Issue: Delayed delivery reports.

LINK is in contact with the operator.
We apologize for the inconvenience caused and will provide more information when available.

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