Outage in Link Mobility

[Turkey] Unscheduled disturbance.

Resolved Minor

November 22, 2025 - Started 3 months ago - Lasted about 8 hours
Official incident page

Incident Report

Dear Customer / Partner, Please be informed that we are currently experiencing a disturbance in Turkey. Start Date & Time: 2025-11-22 11:10 CET. Affected service: MT messages and delivery reports. Issue: MT messages and delivery reports are currently delayed. LINK is in contact with the operator. We apologize for any inconvenience caused and will provide further updates as soon as more information becomes available.

Components affected

Link Mobility Europe Link Mobility Asia

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/22/2025 07:27PM

Dear Customer / Partner,

For your information, the disturbance towards Horisen in Turkey has been resolved.

Start Date & Time: 2025-11-22 11:10 CET
End Date & Time: 2025-11-22 18:24 CET

Info: The services are back in operational state.
This disruption originated within operator's network and we have received information from the operator that the issue has been resolved.
We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

MONITORING 3 months ago - at 11/22/2025 05:22PM

Dear Customer / Partner,

The impact is no longer present, operator connection in Turkey will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 3 months ago - at 11/22/2025 11:03AM

Dear Customer / Partner,

Please be informed that we are currently experiencing a disturbance in Turkey.

Start Date & Time: 2025-11-22 11:10 CET.
Affected service: MT messages and delivery reports.
Issue: MT messages and delivery reports are currently delayed.

LINK is in contact with the operator.
We apologize for any inconvenience caused and will provide further updates as soon as more information becomes available.

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