Outage in Link Mobility

[Austria][Ventocom] Unscheduled disturbance

Resolved Minor

November 26, 2025 - Started 3 months ago - Lasted about 8 hours
Official incident page

Incident Report

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Ventocom in Austria. Start Date & Time: 2025-11-26 12:47 CET Affected service: Incoming messages (Mobile Originated) and Delivery Reports (DLRs) are not processed. Issue: Messages are not processed. Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/26/2025 07:45PM

Dear Customer / Partner,

For your information, the disturbance towards Ventocom in Austria has been resolved.

Start Date & Time: 2025-11-26 12:47 CET
End Date & Time: 2025-11-26 17:59 CET

Info: The services are back in operational state.
This disruption originated within operator's network and we have received information from the operator that the issue has been resolved.
We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

MONITORING 3 months ago - at 11/26/2025 05:34PM

Dear Customer / Partner,

The impact is no longer present, Ventocom in Austria will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 3 months ago - at 11/26/2025 12:27PM

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Ventocom in Austria.
Start Date & Time: 2025-11-26 12:47 CET
Affected service: Incoming messages (Mobile Originated) and Delivery Reports (DLRs) are not processed.
Issue: Messages are not processed.

Our engineers are actively investigating the issue and maintaining direct communication with the operator.
We apologize for the inconvenience caused and will provide more information when available.

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