Outage in Link Mobility

[Sweden][Denmark] Unscheduled disturbance

Resolved Minor

December 09, 2025 - Started 4 months ago - Lasted about 17 hours
Official incident page

Incident Report

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Impact: Customers may experience Mobile Terminated message delays towards Sweden and Denmark. We plan to send you an update when new information is available. We apologize for the inconvenience caused.

Components affected

Link Mobility SMS MT Link Mobility Sweden Link Mobility Denmark

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/10/2025 11:10AM

Dear Customer / Partner,

We would like to inform you that the disturbance affecting traffic towards Telia in Denmark and Sweden has now been resolved.

The disruption originated within the operator’s network, and we have received confirmation from the operator that the issue has been resolved.

We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

MONITORING 4 months ago - at 12/09/2025 08:13PM

Dear Customer / Partner,

We have implemented a workaround for traffic sent towards Telia in Sweden and Denmark, which has reduced the impact on message delivery.
We plan to send you an update when new information is available.

We apologize for the inconvenience caused.

INVESTIGATING 4 months ago - at 12/09/2025 06:57PM

Dear Customer / Partner,

After investigation, the issue has been identified as on the operator Telia's side.
Please note that the impact is still present.
We plan to send you an update when new information is available.

We apologize for the inconvenience caused.

INVESTIGATING 4 months ago - at 12/09/2025 06:23PM

Dear Customer / Partner,

We would like to notify you about an unscheduled system disturbance.

Impact: Customers may experience Mobile Terminated message delays towards Sweden and Denmark.
We plan to send you an update when new information is available.

We apologize for the inconvenience caused.

Latest Link Mobility outages

[WhatsApp] Unscheduled disturbance - about 23 hours ago

[Hungary][Vodafone] Unscheduled disturbance - 1 day ago

[Sweden][Tele2] Unscheduled disturbance - 7 days ago

[MyLINK Payment] Unscheduled disturbance - 8 days ago

[Denmark] [CGI] Unscheduled disturbance - 8 days ago

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