[France][NRJ] Unscheduled disturbance

Dear Customer / Partner,

Please be informed that the service disturbance affecting traffic towards NRJ in France has ended.

Start date & time: 2025-12-10 04:40 CET
End date & time: 2025-12-10 05:50 CET

Affected service: SMS traffic
Issue experienced: Delayed or missing MT, MO, and DLRs

Info: The services are back in operational state.

We apologize for any inconvenience this may have caused and thank you for your understanding.

Dear Customer / Partner,

Please be informed that the service disturbance affecting traffic towards NRJ in France has ended.

Start date & time: 2025-12-10 04:40 CET
End date & time: 2025-12-10 05:50 CET
Affected service: SMS traffic
Issue experienced: Delayed or missing MT, MO, and DLRs

The service is now operating normally. We continue to monitor the situation to ensure full stability.

We apologize for any inconvenience this may have caused and thank you for your understanding.

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards NRJ in France.
Start Date & Time: 2025-12-10 04 :40 CET
Affected service: SMS Traffic
Issue: Delayed or missing MT, MO, and DLRs

Our engineers are actively investigating the issue and maintaining direct communication with the operator.
We apologize for the inconvenience caused and will provide more information when available.