Outage in Link Mobility

[Bulgaria][Vivacom] Unscheduled Disturbance

Resolved Minor

March 07, 2026 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Customer / Partner, Please be aware that we are currently experiencing a delivery issue in Bulgaria with operator Vivacom. Start Date & Time: 2026-03-07 18:02 CET Affected Services: SMS MT, SMS MO, DLR Impact: Delayed MT messages / Delayed MO messages / Missing delivery receipts / Late delivery receipts Our engineers are investigating the issue and are in close contact with the operator. We apologize for the inconvenience and will provide further updates as soon as more information becomes available.

Components affected

Link Mobility Bulgaria

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Latest Updates ( sorted recent to last )

RESOLVED 5 days ago - at 03/07/2026 08:40PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING 5 days ago - at 03/07/2026 06:38PM

Dear Customer / Partner,

The impact is no longer present, Vivacom in Bulgaria will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 5 days ago - at 03/07/2026 06:08PM

Dear Customer / Partner,

Please be aware that we are currently experiencing a delivery issue in Bulgaria with operator Vivacom.

Start Date & Time: 2026-03-07 18:02 CET
Affected Services: SMS MT, SMS MO, DLR
Impact: Delayed MT messages / Delayed MO messages / Missing delivery receipts / Late delivery receipts

Our engineers are investigating the issue and are in close contact with the operator.

We apologize for the inconvenience and will provide further updates as soon as more information becomes available.

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