Outage in Link Mobility

[Xenioo][LMCL WhatsApp] Unscheduled disturbance

Resolved Minor

June 11, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Customer / Partner, Please be informed that we are experiencing an incident affecting the Xenioo and LMCL WhatsApp platforms. Start time: 2026-06-11 16:00 CEST Affected services: Xenioo Platform (Bots and MO messages) LMCL WhatsApp (MO messages) Xenioo Platform User Interface (UI access and authorization) Impact: Customers may experience unavailability of Xenioo automated bots and delays in MO WhatsApp message delivery. Current UI usage might also be degraded. We apologize for any inconvenience caused.

Components affected

Link Mobility Whatsapp

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 06/11/2026 06:28PM

Dear Customer / Partner,

We would like to notify you that the disturbance affecting the Xenioo and LMCL WhatsApp platforms is now closed.
If you experience any further problems or delays regarding WhatsApp services, please do not hesitate to contact your local support.

Thank you for your patience and understanding.

MONITORING 2 days ago - at 06/11/2026 04:25PM

Dear Customer / Partner,

The impact is no longer present, the services will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 2 days ago - at 06/11/2026 03:16PM

Dear Customer / Partner,

Please be informed that we are experiencing an incident affecting the Xenioo and LMCL WhatsApp platforms.

Start time: 2026-06-11 16:00 CEST

Affected services:

Xenioo Platform (Bots and MO messages)
LMCL WhatsApp (MO messages)
Xenioo Platform User Interface (UI access and authorization)

Impact: Customers may experience unavailability of Xenioo automated bots and delays in MO WhatsApp message delivery. Current UI usage might also be degraded.

We apologize for any inconvenience caused.

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