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Outage in Link Mobility

[WhatsApp] Unscheduled disturbance

Resolved Major
June 12, 2026 - Started 1 day ago - Lasted about 5 hours
Official incident page

Incident Report

Dear Customer/Partner, We would like to inform you of an ongoing disruption affecting WhatsApp services. Start Date & Time: 2026-06-12 15:35 CEST Affected Services: Mobile Terminated messages and Delivery Reports Issue: Mobile Terminated (MT) messages are currently not being sent, resulting in delivery failures. Please note that this issue is related to Meta infrastructure, which is currently experiencing an ongoing incident affecting message processing. Our teams are actively monitoring the situation and working closely to mitigate the impact where possible. We will provide further updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Components affected
Link Mobility Whatsapp

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/12/2026 07:23PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.

If you experience any further problems or delays regarding WhatsApp services do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING 1 day ago - at 06/12/2026 05:20PM

Dear Customer / Partner,

The impact is no longer present. WhatsApp traffic will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

IDENTIFIED 1 day ago - at 06/12/2026 02:47PM

Dear Customer/Partner,

We are currently observing partial recovery. Some Mobile Terminated (MT) messages are now being successfully delivered. However, a portion of messages is still not being processed due to ongoing issues within the Meta infrastructure.

We continue to closely monitor the situation and will provide further updates as soon as new information becomes available.

INVESTIGATING 1 day ago - at 06/12/2026 02:21PM

Dear Customer/Partner,

We would like to inform you of an ongoing disruption affecting WhatsApp services.

Start Date & Time: 2026-06-12 15:35 CEST

Affected Services: Mobile Terminated messages and Delivery Reports
Issue: Mobile Terminated (MT) messages are currently not being sent, resulting in delivery failures.

Please note that this issue is related to Meta infrastructure, which is currently experiencing an ongoing incident affecting message processing.

Our teams are actively monitoring the situation and working closely to mitigate the impact where possible. We will provide further updates as soon as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.

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