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Outage in Link Mobility

[Outremer Telecom] [Martinique, Guadeloupe and French Guiana ] Unscheduled disturbance

Resolved Minor
September 10, 2026 - Started 10 days ago - Lasted about 5 hours
Official incident page

Incident Report

Dear Customer / Partner, Please be informed that we are currently experiencing a service disturbance towards Outremer Telecom in Martinique, Guadeloupe and French Guiana. Start Date & Time: 2026-09-10 15:33 CEST Affected Services: Mobile Terminated (MT) messages Mobile Originated (MO) messages Delivery Reports (DLRs) Impact: Mobile Terminated (MT) messages may be delayed or missing Mobile Originated (MO) messages may be delayed or missing Delivery Reports (DLRs) may be delayed or missing Our engineers are actively investigating the issue and are in direct contact with the operator. We apologize for the inconvenience and will provide further updates as soon as they become available.
Components affected
Link Mobility Americas

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 09/10/2026 07:01PM

This incident has been resolved.

MONITORING 10 days ago - at 09/10/2026 03:26PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 days ago - at 09/10/2026 01:37PM

Dear Customer / Partner,

Please be informed that we are currently experiencing a service disturbance towards Outremer Telecom in Martinique, Guadeloupe and French Guiana.

Start Date & Time: 2026-09-10 15:33 CEST

Affected Services:
Mobile Terminated (MT) messages
Mobile Originated (MO) messages
Delivery Reports (DLRs)

Impact:

Mobile Terminated (MT) messages may be delayed or missing
Mobile Originated (MO) messages may be delayed or missing
Delivery Reports (DLRs) may be delayed or missing

Our engineers are actively investigating the issue and are in direct contact with the operator.

We apologize for the inconvenience and will provide further updates as soon as they become available.

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