Outage in Link Mobility

[2026-09-11][WebSMS] Service Disruption

Resolved Major

September 11, 2026 - Started 9 days ago - Lasted about 5 hours
Official incident page

Incident Report

Dear Sir or Madam, We would like to inform you that WebSMS services are currently unavailable due to a database issue. Affected systems: -api.websms.com -ftp.websms.com -mail.websms.com -smpp.websms.com -app.websms.com -forms.websms.com -SMS MO -SMS MT -DLR -SMS2Voice Impact: WebSMS services are currently unavailable. Our technical team is working on a resolution. We will provide an update as soon as more information becomes available. Thank you for your understanding!

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 09/11/2026 02:24PM

This incident has been resolved.

MONITORING 9 days ago - at 09/11/2026 12:15PM

Dear Customer / Partner,

The impact is no longer present, WebSMS will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 9 days ago - at 09/11/2026 09:37AM

Dear Sir or Madam,
We would like to inform you that WebSMS services are currently unavailable due to a database issue.

Affected systems:
-api.websms.com
-ftp.websms.com
-mail.websms.com
-smpp.websms.com
-app.websms.com
-forms.websms.com
-SMS MO
-SMS MT
-DLR
-SMS2Voice

Impact: WebSMS services are currently unavailable.

Our technical team is working on a resolution. We will provide an update as soon as more information becomes available.
Thank you for your understanding!

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