Outage in Linode

Service Issue - Cloud Manager and API

Resolved Major
July 10, 2024 - Started 5 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Our team is investigating a service issue that affects the Linode Cloud Manager and API. During that time, some users may experience issues when attempting to access these systems. We will share additional updates as we have more information.
Components affected
Linode Manager and API Linode .com
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/10/2024 05:39AM

We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.

MONITORING 5 months ago - at 07/10/2024 12:50AM

Our team has identified the problems affecting the Cloud Manager and API as a communication issue with the backend database. A fix has been applied, and we have been able to correct the immediate impact affecting the Cloud Manager and API. We will be monitoring this situation to ensure that these services remains stable.

If you are still experiencing issues and are unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

INVESTIGATING 5 months ago - at 07/10/2024 12:32AM

Our team is investigating a service issue that affects the Linode Cloud Manager and API. During that time, some users may experience issues when attempting to access these systems. We will share additional updates as we have more information.

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