Service Issue - Custom Image Deployment Failures

We haven't observed any additional issues with custom images, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.

At this time we have been able to correct the issue causing Linode deployments to fail when using custom images. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

Our team has identified the issue causing Linode deployments to fail when using custom images that were uploaded on or after 13 November. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.

Our team is investigating an issue causing Linode deployments to fail when using custom images that were uploaded on or after 13 November. During this time, some users may be unable to deploy Linodes using custom images. We will share additional updates as we have more information.