Outage in Linode

Connectivity Issue - BR-GRU (São Paulo)

Resolved Minor
May 13, 2025 - Started about 8 hours ago - Lasted about 4 hours
Official incident page

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Outage Details

Our team is investigating an issue affecting connectivity in our BR-GRU (São Paulo) data center During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 4 hours ago - at 05/13/2025 08:12PM

We haven’t observed any additional connectivity issues in our BR-GRU (São Paulo) data center, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.

MONITORING about 7 hours ago - at 05/13/2025 05:35PM

We are continuing to monitor for any further issues.

MONITORING about 7 hours ago - at 05/13/2025 05:28PM

At this time we have been able to correct the issues affecting connectivity in our BR-GRU (São Paulo) data center. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.

INVESTIGATING about 8 hours ago - at 05/13/2025 04:42PM

Our team is investigating an issue affecting connectivity in our BR-GRU (São Paulo) data center During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.

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