5xx Errors on api.linode.com and cloud.linode.com

We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.) or send an email to support@linode.com for assistance.

At this time we have been able to identify the cause of the issue affecting the Cloud Manager and API. We will continue monitoring to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

The issue impacting api.linode.com and cloud.linode.com has subsided by 00:40 UTC, June 21, 2025, and there has been no recurrence since. We are actively monitoring this to ensure that the service remains stable while investigating the root cause. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

The issue with sporadic 5xx errors when accessing api.linode.com and cloud.linode.com appears to have remained stable for the past hour. Investigations into the root cause and monitoring for recurrences are ongoing. If you are encountering any issues with your services which you believe may be related to this situation, please open a Support ticket from the Cloud Manager to speak with our Support team.

We are currently investigating an issue where 5xx errors are sometimes being triggered when attempting to connect to api.linode.com and cloud.linode.com. As our teams investigate, please open a Support ticket from the Cloud Manager to speak with our Support team.