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Outage in Linode

Database connectivity issues affecting Cloud Manager

Resolved Minor
August 13, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a database connectivity issue that is causing slowness on cloud.linode.com. Our teams are actively working to resolve it.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 08/13/2025 07:21AM

Between ~6:00 AM UTC and 6:17 AM UTC, Cloud Manager (cloud.linode.com) experienced slowness followed by 500 errors, with potential API impact. The issue was caused by high load on the database, which has since been resolved by switching to a backup instance and addressing problematic queries. All services are now operating normally.
if you are experiencing any current issues with cloud manager or require more information, please call us at +1-609-380-7100.

INVESTIGATING 9 months ago - at 08/13/2025 06:20AM

We are currently experiencing a database connectivity issue that is causing slowness on cloud.linode.com. Our teams are actively working to resolve it.

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