Outage in Linode

Database connectivity issues affecting Cloud Manager

Resolved Minor
August 13, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing a database connectivity issue that is causing slowness on cloud.linode.com. Our teams are actively working to resolve it.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 08/13/2025 07:21AM

Between ~6:00 AM UTC and 6:17 AM UTC, Cloud Manager (cloud.linode.com) experienced slowness followed by 500 errors, with potential API impact. The issue was caused by high load on the database, which has since been resolved by switching to a backup instance and addressing problematic queries. All services are now operating normally.
if you are experiencing any current issues with cloud manager or require more information, please call us at +1-609-380-7100.

INVESTIGATING 3 days ago - at 08/13/2025 06:20AM

We are currently experiencing a database connectivity issue that is causing slowness on cloud.linode.com. Our teams are actively working to resolve it.

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