Outage in Linode

Service Issue - Cloud Manager and API

Resolved Minor
October 01, 2025 - Started 27 days ago - Lasted 15 days
Official incident page

Incident Report

Our team is investigating a service issue that intermittently triggers 5XX responses in the Cloud Manager (https://cloud.linode.com/) and API request failures for brief periods. We will share additional updates as we have more information.
Components affected
Linode Manager and API

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/16/2025 04:06PM

We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.

MONITORING 13 days ago - at 10/15/2025 05:12PM

We have implemented a fix for this issue as of October 7, 2025. Based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000cRKGoCAO

We will continue to monitor to ensure that the impact has been fully mitigated.

MONITORING 14 days ago - at 10/15/2025 09:23AM

We have not seen issues since 7 October 2025 and are continuing to monitor further. If you are still experiencing issues, please open a Support ticket for assistance.

MONITORING 20 days ago - at 10/08/2025 08:53PM

We are continuing to monitor for any further issues.

MONITORING 27 days ago - at 10/02/2025 08:00AM

A database maintenance was performed and we are currently monitoring the results. If you are still experiencing issues, please open a Support ticket for assistance.

INVESTIGATING 27 days ago - at 10/02/2025 12:05AM

We are continuing to investigate this issue.

INVESTIGATING 27 days ago - at 10/01/2025 10:05PM

Our team is investigating a service issue that intermittently triggers 5XX responses in the Cloud Manager (https://cloud.linode.com/) and API request failures for brief periods. We will share additional updates as we have more information.

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