Service Issue - Cloud Manager and API

We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.

We have implemented a fix for this issue as of October 7, 2025. Based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000cRKGoCAO

We will continue to monitor to ensure that the impact has been fully mitigated.

We have not seen issues since 7 October 2025 and are continuing to monitor further. If you are still experiencing issues, please open a Support ticket for assistance.

We are continuing to monitor for any further issues.

A database maintenance was performed and we are currently monitoring the results. If you are still experiencing issues, please open a Support ticket for assistance.

We are continuing to investigate this issue.

Our team is investigating a service issue that intermittently triggers 5XX responses in the Cloud Manager (https://cloud.linode.com/) and API request failures for brief periods. We will share additional updates as we have more information.