Outage in Linode

Support Phone Outage

Resolved Minor
October 20, 2025 - Started about 4 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing intermittent issues with our Support phone line. Our third party provider is being impacted by upstream issues and is working towards a resolution, until resolved calls to our support line may have quality/connection issues. No other services or contact methods are impacted at this time, if you are having difficulty connecting to us over the phone and need assistance, you can open a Support ticket or send an email to support@linode.com.

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Latest Updates ( sorted recent to last )
RESOLVED 42 minutes ago - at 10/20/2025 10:59PM

This incident has been resolved.

MONITORING about 3 hours ago - at 10/20/2025 09:08PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 4 hours ago - at 10/20/2025 08:05PM

We are currently experiencing intermittent issues with our Support phone line. Our third party provider is being impacted by upstream issues and is working towards a resolution, until resolved calls to our support line may have quality/connection issues.

No other services or contact methods are impacted at this time, if you are having difficulty connecting to us over the phone and need assistance, you can open a Support ticket or send an email to support@linode.com.

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