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Outage in Linode

Connectivity Issue - US-ORD (Chicago)

Resolved Minor
November 18, 2025 - Started 4 months ago - Lasted about 23 hours
Official incident page

Incident Report

Our team is investigating an issue affecting connectivity in our US-ORD (Chicago) data center. During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 11/19/2025 04:49AM

We haven’t observed any additional issues with the Object Storage service, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.

MONITORING 4 months ago - at 11/18/2025 01:09PM

We are continuing to monitor. If you are still experiencing issues, please open a Support ticket for assistance.

MONITORING 4 months ago - at 11/18/2025 10:10AM

At this time, we have been able to correct the issues affecting connectivity in our US-ORD (Chicago) data center. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.

INVESTIGATING 4 months ago - at 11/18/2025 09:18AM

Our team has identified the issue affecting connectivity in our US-ORD (Chicago) data center. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.

INVESTIGATING 4 months ago - at 11/18/2025 08:47AM

We are continuing to investigate this issue. Subsequent updates will be provided as we make progress.

INVESTIGATING 4 months ago - at 11/18/2025 07:35AM

The investigation revealed that the issue is caused due to internal network connectivity. Due to this issue, Compute services/applications hosted in this data center will experience 5xx errors and timeouts. We are actively working on mitigation steps. We will provide the next update as we make progress.

INVESTIGATING 4 months ago - at 11/18/2025 06:19AM

Our team is investigating an issue affecting connectivity in our US-ORD (Chicago) data center. During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.

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