Connectivity Issue - Singapore

We haven’t observed any additional connectivity issues in our Singapore regions, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.

We have confirmed that the issue identified today is unrelated to this incident and will be triaging and communicating it separately. We apologize for the confusion.

We are reviewing a potential recurrence of this issue in our Singapore data center starting at approximately 12:00 UTC on November 24th, 2025. During this time, users may experience intermittent connection timeouts and errors for all services in this location. We will provide an update once we have more information to share.

At this time we have been able to identify that the issues impacting connectivity in our Singapore regions has been mitigated. We will be monitoring this to ensure that the undersea cable maintenance completes successfully and that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.

Our team has identified impact from an undersea cable maintenance affecting connectivity in and to our Singapore regions. This maintenance is scheduled to complete at 22:00 UTC on November 22, 2025. During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.