Outage in Liongard
Performance Issues with IT Glue Flexible Assets
Minor
June 26, 2025 - Started 6 days ago
Official incident page
Official incident page
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Outage Details
We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.
In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue
We will provide updates as we learn more.
Components affected
Liongard AUS1 Instance Liongard EU1 Instance Liongard UK1 Instance Liongard CA1 Instances Liongard US1 Instance Liongard US2 Instance Liongard AUS2 Instance Liongard UK2 Instance Liongard US3 Instance Liongard CA2 Instance Liongard US4 Instance Liongard US5 Instance Liongard US6 Instance Liongard US7 Instance Liongard US8 Instance Liongard US9 Instance Liongard US10 Instance Liongard US11 InstanceLatest Updates ( sorted recent to last )
INVESTIGATING
6 days ago - at 06/26/2025 11:22PM
We are currently investigating performance issues affecting IT Glue Flexible Assets. Our team is actively working with Kaseya IT Glue to identify and resolve the root cause of the issue.
In the meantime, we recommend partners leverage IT Glue Pro Sync, which utilizes Core Assets to provide a more stable experience. This feature is now available in Preview for all Liongard Partners for a limited time. Click here for more information on how to enable this feature: https://docs.liongard.com/docs/core-asset-configuration-syncing-it-glue
We will provide updates as we learn more.
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