Outage in Liquid Web

Support phone issues

Resolved Minor
February 18, 2025 - Started 21 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investing an issue with our phone system. At this time we are unable to receive new phones calls, however we can still be reached via chat (liquidweb.com) or email/ticket (support@liquidweb.com).
Components affected
Liquid Web Phone Support
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 02/19/2025 01:23AM

This incident has been resolved.

MONITORING 21 days ago - at 02/18/2025 06:50PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 21 days ago - at 02/18/2025 06:49PM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 02/18/2025 06:28PM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 02/18/2025 06:13PM

We are currently investing an issue with our phone system. At this time we are unable to receive new phones calls, however we can still be reached via chat (liquidweb.com) or email/ticket (support@liquidweb.com).

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