Outage in Liquid Web

Support phone issues

Resolved Minor
February 18, 2025 - Started 10 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investing an issue with our phone system. At this time we are unable to receive new phones calls, however we can still be reached via chat (liquidweb.com) or email/ticket (support@liquidweb.com).
Components affected
Liquid Web Phone Support

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/19/2025 01:23AM

This incident has been resolved.

MONITORING 10 months ago - at 02/18/2025 06:50PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 02/18/2025 06:49PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 02/18/2025 06:28PM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 02/18/2025 06:13PM

We are currently investing an issue with our phone system. At this time we are unable to receive new phones calls, however we can still be reached via chat (liquidweb.com) or email/ticket (support@liquidweb.com).

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