Outage in Liquid Web

Storm Switch Down Lansing (DC3)

Resolved Major

February 24, 2026 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

A switch failure at Liquid Web's DC3 Lansing location caused network outages affecting the LAN network and some customers in that datacenter. The engineering team replaced the faulty switch and restored server access, resolving the incident after 2 hours.

A possible switch failure has been reported at our DC3 location. Our networking team is currently investigating and will provide an update once more information has been gathered. Some customers in this location may experience an outage. Please contact Support if you have any questions or notice any anomalies.

Components affected

Liquid Web LAN Network Liquid Web DC3 - LAN

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 02/24/2026 11:24AM

This incident has been resolved.

MONITORING 4 days ago - at 02/24/2026 10:15AM

Thank you for your time and patience.
Our engineers have successfully replaced the switch and recovered the server access.
We are closely monitoring the situation now.

If you have any questions or concerns, please don't hesitate to contact us via Live Chat or by opening a case.

IDENTIFIED 4 days ago - at 02/24/2026 09:30AM

Our team is currently working on replacing the faulty switch. We will keep this space updated as soon as the work is completed.

INVESTIGATING 4 days ago - at 02/24/2026 09:23AM

A possible switch failure has been reported at our DC3 location. Our networking team is currently investigating and will provide an update once more information has been gathered.

Some customers in this location may experience an outage. Please contact Support if you have any questions or notice any anomalies.

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