Outage in Litify

Litify Inbox Error/Outage

Resolved Major
March 22, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Following this morning's Litify Inbox upgrade, clients are reporting the following error message: Your MS Outlook Configuration is no longer supported by Litify Inbox. This is actively being investigated.
Components affected
Litify Inbox

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 03/22/2023 02:54PM

We have confirmed that this incident has been resolved.

MONITORING over 2 years ago - at 03/22/2023 02:47PM

A workaround has been implemented. Affected users will need to restart the Litify Inbox add-in. We are currently monitoring to confirm the workaround.

IDENTIFIED over 2 years ago - at 03/22/2023 02:11PM

The issue has been identified and a workaround is currently being tested.

INVESTIGATING over 2 years ago - at 03/22/2023 01:25PM

Following this morning's Litify Inbox upgrade, clients are reporting the following error message: Your MS Outlook Configuration is no longer supported by Litify Inbox. This is actively being investigated.

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