Outage in Litify
Docrio Email Outage
Resolved MajorIncident Report
Docrio Email/Calendar is currently experiencing an outage. Users are reporting being unable to log into the add-in and receiving multiple emails noting 'Something has changed with your account and we are no longer able to verify your previous login.' Litify's Engineering team is currently investigating.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 10/16/2025 04:44PM
We have confirmed the issue is resolved. Please reach out to Litify Support if additional issues are experienced.
IDENTIFIED
2 months ago - at 10/16/2025 04:09PM
We have identified the issue and are actively implementing a fix.
INVESTIGATING
2 months ago - at 10/16/2025 03:40PM
Docrio Email/Calendar is currently experiencing an outage. Users are reporting being unable to log into the add-in and receiving multiple emails noting 'Something has changed with your account and we are no longer able to verify your previous login.' Litify's Engineering team is currently investigating.
Latest Litify outages
Microsoft Outage - about 2 months ago
Salesforce Performance Degradation - 10 months ago
Docrio Calendar Sync Performance - about 1 year ago
Docrio Outage - about 1 year ago
Salesforce Performance Issues - about 1 year ago
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