Outage in Litify

Microsoft Outage

Resolved Major
October 29, 2025 - Started 7 days ago - Lasted about 4 hours
Official incident page

Incident Report

Microsoft is reporting an outage that appears to be affecting Docrio Email/Calendar. We will continue monitoring updates from Microsoft. Users can also see status updates on the Azure Status page: https://azure.status.microsoft/en-us/status/
Components affected
Litify Docrio Email

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 10/29/2025 08:56PM

We have had confirmation from Litify clients that this issue is resolved. MS has indicated that it may take up to three more hours for the fix to be fully in place. Therefore, it may take more time for your instance to be resolved. If the issue persists later tonight and into tomorrow, please reach out to Litify Support.

MONITORING 7 days ago - at 10/29/2025 08:03PM

Microsoft is reporting that the fix is showing positive results. Litify is continuing to monitor and working to confirm the resolution.

IDENTIFIED 7 days ago - at 10/29/2025 06:44PM

Please see the following snippet from Microsoft:

We have initiated the deployment of our last known good configuration, which is expected to complete within 30 minutes. As this deployment progresses, customers should begin to see initial signs of recovery. Once completed, we will begin recovering nodes and routing traffic through these healthy nodes.

Customer configuration changes will remain temporarily blocked while we continue mitigation efforts. We will notify customers once this block has been lifted.

INVESTIGATING 7 days ago - at 10/29/2025 04:51PM

Microsoft is reporting an outage that appears to be affecting Docrio Email/Calendar. We will continue monitoring updates from Microsoft. Users can also see status updates on the Azure Status page: https://azure.status.microsoft/en-us/status/

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