Outage in Litmus

Email Analytics Processing Delay

Resolved Minor
July 31, 2024 - Started over 1 year ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently experiencing a delay processing Email Analytics data. The root cause is an issue with one of our hosting providers. We expect that once that issue is resolved we will fully process all data without loss.
Components affected
Litmus Email Analytics

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/31/2024 01:20PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/31/2024 05:59AM

We’re seeing improved Email Analytics processing rates and expect that most customer data is up to date. We will keep monitoring the situation.

IDENTIFIED over 1 year ago - at 07/31/2024 02:33AM

We are currently experiencing a delay processing Email Analytics data. The root cause is an issue with one of our hosting providers. We expect that once that issue is resolved we will fully process all data without loss.

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