Outage in Litmus
Builder documents not loading when Partials are present
Resolved MajorIncident Report
Summary AI Generated
The Litmus Application experienced a major issue where Builder documents using Partials failed to load completely. This affected users' ability to access and work with their Builder documents that contained Partial components. The issue was resolved after 1.4 hours once the team identified the root cause and implemented a fix.
We've identified an issue where Builder documents taking advantage of Partials are not loading. Our team is working to implement a solution as soon as possible.
Components affected
Litmus ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/17/2026 04:56PM
This issue has been resolved.
IDENTIFIED
4 days ago - at 04/17/2026 04:12PM
Our team is continuing to work on a fix. We have identified the root cause and are actively implementing a solution.
IDENTIFIED
4 days ago - at 04/17/2026 03:37PM
We've identified an issue where Builder documents taking advantage of Partials are not loading. Our team is working to implement a solution as soon as possible.
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