Outage in LiveKit

Increased error rate with SIP, Egress, and Ingress

Resolved Minor
July 15, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

we are observing increased error rate impacting SIP and some percentage of realtime connections. We are investigating.
Components affected
LiveKit Global Egress LiveKit Global SIP LiveKit Global Real Time Communication LiveKit Global Ingress

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/15/2025 12:38AM

This incident has been resolved.

MONITORING 3 months ago - at 07/14/2025 10:24PM

A fix was implemented and service is fully restored as of 22:20 UTC. we are continuing to monitor the situation. a post-mortem will be shared shortly.

IDENTIFIED 3 months ago - at 07/14/2025 10:20PM

this also impacts Egress and Ingress, preventing new sessions from resolving certain hosts correctly.

IDENTIFIED 3 months ago - at 07/14/2025 10:18PM

this is related to an outage with Cloudflare DNS, which we use in certain internal components. we are applying a change to mitigate.

related incident: https://www.cloudflarestatus.com/incidents/28r0vbbxsh8f

INVESTIGATING 3 months ago - at 07/14/2025 10:08PM

we are observing increased error rate impacting SIP and some percentage of realtime connections. We are investigating.

Latest LiveKit outages

Issues with updating cloud agents - 11 days ago
issues with building new releases on cloud agents - 12 days ago
Networking issues in Tokyo region - 17 days ago
Analytics data processing pipeline is currently offline - 24 days ago
Limited availability of egress service due to docker hub outage - 24 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook