Outage in LiveKit
issue with SIP
Resolved MajorIncident Report
We are investigating an issue with inbound SIP calls. Service should start to be restored soon
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 10/28/2025 08:15PM
This incident has been resolved. Inbound SIP has been fully recovered as of 11:38am PT and all metrics look normal.
MONITORING
3 months ago - at 10/28/2025 06:34PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 10/28/2025 06:26PM
We are investigating an issue with inbound SIP calls. Service should start to be restored soon
Latest LiveKit outages
SIP outbound call issues - 4 days ago
Subset of inbound calls not being handled - 13 days ago
Connection errors from Chicago region - 17 days ago
Elevated setup times for Egress and SIP in Frankfurt region - about 1 month ago
Analytics data is delayed - about 1 month ago
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