Outage in LiveKit
Analytics updates on cloud dashboard are delayed
Resolved MinorIncident Report
Summary AI Generated
LiveKit experienced a 9.6-hour incident where analytics updates on their cloud dashboard were delayed, though real-time communication services remained unaffected. The issue impacted only the Cloud Dashboard (cloud.livekit.io), preventing users from seeing current analytics data. The problem was identified and fixed by deploying a solution that restored real-time processing, followed by backfilling the delayed analytics data to bring the dashboard fully up to date.
We are currently investigating the issue. Only dashboard updates are affected (real time communication is not affected).
Components affected
LiveKit Cloud Dashboard (cloud.livekit.io)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/30/2026 09:01PM
Real-time analytics updates on Cloud Dashboard is now fully functional, and delayed data are in the process of being backfilled.
MONITORING
about 1 month ago - at 03/30/2026 08:55PM
We have initiated the process of backfilling delayed analytics data, and will soon provide another update when completed.
MONITORING
about 1 month ago - at 03/30/2026 08:12PM
The fix has been applied and real-time processing for the Cloud Dashboard is back online globally. We are monitoring the pipeline.
IDENTIFIED
about 1 month ago - at 03/30/2026 06:46PM
A fix has been deployed. We expect the service to be restored shortly and will provide another update once it is back online.
IDENTIFIED
about 1 month ago - at 03/30/2026 03:01PM
The issue has been identified. We are working on a fix.
INVESTIGATING
about 1 month ago - at 03/30/2026 11:26AM
We are currently investigating the issue. Only dashboard updates are affected (real time communication is not affected).
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