Outage in LiveKit
Increased Latency in RoomService APIs
Resolved MinorIncident Report
Summary AI Generated
LiveKit experienced increased latencies in RoomService APIs (CreateRoom, DeleteRoom, and UpdateRoomMetadata) that initially affected the US West region but later expanded to other regions, caused by issues with a specific table in their distributed database. During the 4.8-hour incident, users experienced slow API responses and a temporary 10% failure rate when the fix was being applied. The issue was fully resolved after implementing a workaround and working with the database vendor.
We are investigating reports of increased latencies in RoomService APIs in the US West region, specifically on CreateRoom, DeleteRoom, and UpdateRoomMetadata APIs.
Components affected
LiveKit Global Real Time CommunicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/16/2026 04:09AM
This issue is now fully resolved. We will post a detailed RCA soon.
MONITORING
3 days ago - at 04/16/2026 03:51AM
Our fix is fully implemented and we are not seeing any more failures and latencies in the RoomServices APIs. We are continuing to monitor the issue.
INVESTIGATING
3 days ago - at 04/16/2026 03:45AM
While applying a fix for the API latencies, we are temporarily seeing increased failure rates (about 10% of the calls) in RoomServices APIs, including CreateRoom and DeleteRoom APIs. We are actively working on mitigating this.
IDENTIFIED
3 days ago - at 04/16/2026 02:10AM
We continue to see the long Room API latencies are also impacting other regions. The latency increases appear to originate from a specific table in our distributed database. The issue has been escalated with the database vendor and we are working on a workaround for decreasing the API latencies. Other services are not impacted.
INVESTIGATING
3 days ago - at 04/16/2026 01:07AM
We believe these elevated latencies began around 22:00 UTC. We have confirmed that only API requests in US-West should be impacted. The current list of impacted APIs appears to be CreateRoom, DeleteRoom, and UpdateRoomMetadata. We are working on mitigating the issue to return latencies back to normal.
INVESTIGATING
3 days ago - at 04/16/2026 12:13AM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 04/15/2026 11:23PM
We are investigating reports of increased latencies in RoomService APIs in the US West region, specifically on CreateRoom, DeleteRoom, and UpdateRoomMetadata APIs.
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