Outage in LiveKit
Partial data outage on LiveKit Cloud Dashboard
Resolved MajorIncident Report
Summary AI Generated
LiveKit Cloud Dashboard experienced a partial data outage affecting Agent Observability access for some sessions and causing ended sessions to incorrectly display as active in the 24-hour filter. The issue was identified as partial data unavailability, and a fix was implemented to prevent further data loss while missing data was backfilled. The incident was resolved after 2.2 hours with all missing data successfully restored.
We are investigating reports of Agent Observability not accessible for some sessions.
Components affected
LiveKit Cloud Dashboard (cloud.livekit.io)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/26/2026 09:32PM
All missing data has now been backfilled and the incident is resolved.
MONITORING
3 days ago - at 05/26/2026 08:13PM
A fix has been implemented and we are seeing no more data outage for newly created sessions. We are monitoring the fix and are currently working on backfilling the missing data.
IDENTIFIED
3 days ago - at 05/26/2026 07:53PM
We have identified an issue causing partial data unavailability in LiveKit Cloud Dashboard:
- For some users, Agent Observability is temporarily unavailable for some sessions.
- Some sessions in the 24-hour filter are showing as Active even though they have ended.
A fix has been identified and we are backfilling the missing data.
INVESTIGATING
3 days ago - at 05/26/2026 07:22PM
We are investigating reports of Agent Observability not accessible for some sessions.
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