LiveKit experienced elevated latency affecting Ingress and SIP services in the Hyderabad region for 2.1 hours. The incident was resolved by identifying a connectivity problem in the Hyderabad cluster and draining traffic away from it to restore normal latency levels. Mumbai traffic remained unaffected throughout the incident, and the Hyderabad cluster will be restored once confirmed to be functioning normally.
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We identified a connectivity problem in the Hyderabad cluster. As mitigation, we've drained the cluster to route traffic away from it. Mumbai traffic is unaffected and serving normally. We'll undrain Hyderabad once we're confident it's functioning normally.
As of 09:21 UTC, we've applied a mitigation by routing traffic away from the Hyderabad region. Latency rates are returning to normal levels. We're continuing to monitor the issue.
We're investigating elevated latency affecting Ingress and SIP services in our Hyderabad region.
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