Outage in LiveKit

LiveKit dashboard failing to load

Resolved Major

September 02, 2026 - Started 14 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating reports of our dashboard failing to load across multiple regions, beginning at 0700 UTC. Other services remain unaffected and the impact is limited to the dashboard.

Components affected

LiveKit Cloud Dashboard (cloud.livekit.io)

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Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 09/02/2026 11:57AM

This incident has been resolved and dashboard load times returned to normal by 1055 UTC

MONITORING 14 days ago - at 09/02/2026 10:55AM

A fix has been deployed as of 1055 UTC, and the dashboard is now loading successfully. We are continuing to monitor before marking this resolved.

IDENTIFIED 14 days ago - at 09/02/2026 09:01AM

We have identified the cause: a problematic node in US-East and are deploying a fix. Impact continues to be limited to the dashboard.

INVESTIGATING 14 days ago - at 09/02/2026 08:15AM

We are currently investigating reports of our dashboard failing to load across multiple regions, beginning at 0700 UTC. Other services remain unaffected and the impact is limited to the dashboard.

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