Outage in Livestorm

Users experiencing a blank page when logging in to the Dashboard

Resolved Major
May 16, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our team has been notified of an ongoing issue whereas users might be noticing a blank page following their login and as such being unable to access the Dashboard. We're actively working on releasing a hot-fix targeted towards resolving this issue. We apologise for any inconvenience caused.
Components affected
Livestorm app
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 05/16/2024 10:12AM

Following our monitoring over the last few minutes, our team has confirmed that there is no ongoing impact in regards to the issue and users should be able to access the platform as required.

MONITORING 4 months ago - at 05/16/2024 09:56AM

The issue seems to have been caused by changes within our release deployed this morning. These have now been reverted and the release has been stabilised.

We're continuing to monitor the issue to ensure that users have no further impact in regards to this. We apologize for any inconvenience caused to this end.

IDENTIFIED 4 months ago - at 05/16/2024 09:29AM

Our team has been notified of an ongoing issue whereas users might be noticing a blank page following their login and as such being unable to access the Dashboard.

We're actively working on releasing a hot-fix targeted towards resolving this issue. We apologise for any inconvenience caused.

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