Outage in LlamaIndex
AWS outage - some llamacloud services may be degraded
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 10/20/2025 12:20PM
This incident has been resolved.
MONITORING
4 months ago - at 10/20/2025 10:36AM
AWS is still not 100% up, but LlamaCloud seems to be running smoothly now. We're still waiting on AWS to confirm everything is solved on their side.
INVESTIGATING
4 months ago - at 10/20/2025 09:31AM
We are currently investigating this issue.
Latest LlamaIndex outages
[LlamaCloud EU] Partial outage on Index - 2 months ago
LlamaCloud Index Retrieval Elevated Error Rates - 2 months ago
Elevated Error Rates for Extract Requests - 2 months ago
Elevated Latency for LlamaExtract - 3 months ago
Elevated Job Error Rates - 3 months ago
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