Outage in LlamaIndex
Currently down in EU and NA
Resolved MajorIncident Report
We are currently investigating the issue
Components affected
LlamaIndex LlamaCloud API LlamaIndex LlamaCloud Public API LlamaIndex LlamaParse LlamaIndex LlamaParseTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/01/2026 04:24PM
This incident has been resolved.
MONITORING
3 months ago - at 03/01/2026 02:28PM
We are continuing to monitor for any further issues.
MONITORING
3 months ago - at 03/01/2026 02:23PM
We have identify the issue and deploy a fix. Service are going back to normal progressively
IDENTIFIED
3 months ago - at 03/01/2026 01:53PM
We have identified the issue, EU is now back online, US will be soon up.
INVESTIGATING
3 months ago - at 03/01/2026 01:52PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 03/01/2026 01:31PM
We are currently investigating the issue
Latest LlamaIndex outages
Increased Parse Latency - 9 days ago
Increased Parse Latency - 10 days ago
API connectivity issues - 18 days ago
Jobs not running - 2 months ago
Increase parse v2 and extract latency - 2 months ago
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