Outage in LlamaIndex

Currently down in EU and NA

Resolved Major

March 01, 2026 - Started 8 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating the issue

Components affected

LlamaIndex LlamaCloud API LlamaIndex LlamaCloud Public API LlamaIndex LlamaParse LlamaIndex LlamaParse

Need to monitor LlamaIndex outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 03/01/2026 04:24PM

This incident has been resolved.

MONITORING 8 days ago - at 03/01/2026 02:28PM

We are continuing to monitor for any further issues.

MONITORING 8 days ago - at 03/01/2026 02:23PM

We have identify the issue and deploy a fix. Service are going back to normal progressively

IDENTIFIED 8 days ago - at 03/01/2026 01:53PM

We have identified the issue, EU is now back online, US will be soon up.

INVESTIGATING 8 days ago - at 03/01/2026 01:52PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 03/01/2026 01:31PM

We are currently investigating the issue

Latest LlamaIndex outages

Elevated Latency - 3 days ago

High Job Latency - 6 days ago

System Outage - 7 days ago

EU LlamaParse partial outage - degraded accuracy - 7 days ago

[LlamaCloud EU] Partial outage on Index - 3 months ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook