Outage in LoanMAPS

Elevated Level of Memory

Resolved Minor
August 06, 2019 - Started about 6 years ago - Lasted over 2 years
Official incident page

Incident Report

We're experiencing an elevated level of memory usage on the primary web application. Our team is investigating this and updates will be provided as information is available. This elevated level of memory may cause intermittent instability within the application, and our team is closely monitoring the situation while a solution is being crafted.

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Latest Updates ( sorted recent to last )
RESOLVED about 6 years ago - at 08/07/2019 09:28PM

This incident has been resolved.

MONITORING about 6 years ago - at 08/07/2019 09:27PM

The elevated memory level issue has been resolved. We have not seen an elevated memory level today.

MONITORING about 6 years ago - at 08/07/2019 04:55PM

Memory has been holding stable this morning without any new incidents. Will continue to monitor for the rest of the day. Another update will be provided in the afternoon.

MONITORING about 6 years ago - at 08/07/2019 02:39AM

The update has been deployed, and we are now closely monitoring the application.

INVESTIGATING about 6 years ago - at 08/06/2019 09:27PM

After experiencing some issues earlier in the day, the system has been stable this afternoon. We currently have a scheduled maintenance event tonight to address some of these issues, and will update this incident tomorrow based on the results of that maintenance.

INVESTIGATING about 6 years ago - at 08/06/2019 07:40PM

We're experiencing an elevated level of memory usage on the primary web application. Our team is investigating this and updates will be provided as information is available.

This elevated level of memory may cause intermittent instability within the application, and our team is closely monitoring the situation while a solution is being crafted.

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