Outage in Lob

Mail Analytics charts include no data

Resolved Minor
April 02, 2025 - Started 8 days ago - Lasted 24 minutes
Official incident page

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Outage Details

Some charts in the UI, including under the Mail Analytics tab, are including zero records. We're currently investigating the issue, and will provide an update soon.
Components affected
Lob Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 04/02/2025 07:46PM

We identified the root cause of this issue and put a fix in place. Please reach out to Lob support if you continue to see issues with charts and graphs in the Lob Dashboard.

INVESTIGATING 8 days ago - at 04/02/2025 07:23PM

Some charts in the UI, including under the Mail Analytics tab, are including zero records. We're currently investigating the issue, and will provide an update soon.

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