Outage in Lob

Degraded service

Resolved Major
October 20, 2025 - Started about 2 months ago - Lasted about 18 hours
Official incident page

Incident Report

Lob is experiencing elevated API errors. Our engineering team is currently investigating.
Components affected
Lob API

Need to monitor Lob outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/21/2025 02:07PM

All endpoints are operating normally.

Customers should now be experiencing normal performance from Lob's APIs. Please reach out to our support team with any concerns.

MONITORING about 2 months ago - at 10/21/2025 04:57AM

Lob's engineers have applied a patch to all impacted endpoints to mitigate the ongoing issues with our third-party software services. We're continuing to closely monitor the situation.

Customers should now be experiencing normal performance from Lob's APIs. Please reach out to our support team with any concerns.

IDENTIFIED about 2 months ago - at 10/21/2025 03:00AM

Lob's engineers have identified a temporary fix for these issues and are in the process of rolling this change out across all endpoints.

Customers will continue to see intermittent errors and increased latency, though at reduced levels.

INVESTIGATING about 2 months ago - at 10/20/2025 08:53PM

We are experiencing degraded service due to a major cloud provider outage.

INVESTIGATING about 2 months ago - at 10/20/2025 08:31PM

Lob is experiencing elevated API errors. Our engineering team is currently investigating.

Latest Lob outages

Dashboard Data Delays - 2 days ago
Degraded service - 23 days ago
International AV service outage - about 1 month ago
API Outage - 4 months ago
Data Processing Delays - Records not forwarded to Search service - 4 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook