Outage in Lob
Degraded service
Resolved MajorIncident Report
Lob is experiencing elevated API errors. Our engineering team is currently investigating.
Components affected
Lob APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 02:07PM
All endpoints are operating normally.
Customers should now be experiencing normal performance from Lob's APIs. Please reach out to our support team with any concerns.
MONITORING
6 months ago - at 10/21/2025 04:57AM
Lob's engineers have applied a patch to all impacted endpoints to mitigate the ongoing issues with our third-party software services. We're continuing to closely monitor the situation.
Customers should now be experiencing normal performance from Lob's APIs. Please reach out to our support team with any concerns.
IDENTIFIED
6 months ago - at 10/21/2025 03:00AM
Lob's engineers have identified a temporary fix for these issues and are in the process of rolling this change out across all endpoints.
Customers will continue to see intermittent errors and increased latency, though at reduced levels.
INVESTIGATING
6 months ago - at 10/20/2025 08:53PM
We are experiencing degraded service due to a major cloud provider outage.
INVESTIGATING
6 months ago - at 10/20/2025 08:31PM
Lob is experiencing elevated API errors. Our engineering team is currently investigating.
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