Outage in Lob
Degraded service
Major
October 20, 2025 - Started about 17 hours ago
Official incident page
Official incident page
Incident Report
Lob is experiencing elevated API errors. Our engineering team is currently investigating.
Components affected
Lob APINeed to monitor Lob outages?
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Latest Updates ( sorted recent to last )
MONITORING
about 8 hours ago - at 10/21/2025 04:57AM
Lob's engineers have applied a patch to all impacted endpoints to mitigate the ongoing issues with our third-party software services. We're continuing to closely monitor the situation.
Customers should now be experiencing normal performance from Lob's APIs. Please reach out to our support team with any concerns.
IDENTIFIED
about 10 hours ago - at 10/21/2025 03:00AM
Lob's engineers have identified a temporary fix for these issues and are in the process of rolling this change out across all endpoints.
Customers will continue to see intermittent errors and increased latency, though at reduced levels.
INVESTIGATING
about 16 hours ago - at 10/20/2025 08:53PM
We are experiencing degraded service due to a major cloud provider outage.
INVESTIGATING
about 17 hours ago - at 10/20/2025 08:31PM
Lob is experiencing elevated API errors. Our engineering team is currently investigating.
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