Outage in Lob

International AV service outage

Resolved Major
November 02, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently experiencing a service disruption affecting our international address verification service for countries outside the US. Requests for address verification in all other countries are currently returning errors (HTTP 500).
Components affected
Lob API

Need to monitor Lob outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/02/2025 05:14PM

International address verifications is fully functional as of 11/02/25 05:25 AM PST

MONITORING about 2 months ago - at 11/02/2025 03:15PM

The issue affecting our international address verification service has been resolved. Service has been restored and is operating normally.

IDENTIFIED about 2 months ago - at 11/02/2025 09:53AM

We are currently experiencing a service disruption affecting our international address verification service for countries outside the US. Requests for address verification in all other countries are currently returning errors (HTTP 500).

Latest Lob outages

Dashboard Data Delays - 15 days ago
Degraded service - about 1 month ago
Degraded service - 2 months ago
API Outage - 4 months ago
Data Processing Delays - Records not forwarded to Search service - 5 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook