Outage in Lob

Degraded service

Resolved Major
November 18, 2025 - Started about 18 hours ago - Lasted about 13 hours
Official incident page

Incident Report

Lob is experiencing elevated API errors. Our engineering team is currently investigating.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 11/19/2025 01:22AM

All endpoints are operating normally.

Customers should now be experiencing normal performance from Lob's APIs. Please reach out to our support team with any concerns.

MONITORING about 12 hours ago - at 11/18/2025 05:48PM

Earlier today, we experienced degraded service due to an outage at a major infrastructure provider that caused connectivity issues across our network. These issues have now been fully resolved, and all systems are operating normally.
We are continuing to monitor performance closely, but no further impact is expected.

INVESTIGATING about 18 hours ago - at 11/18/2025 12:23PM

Lob is experiencing elevated API errors. Our engineering team is currently investigating.

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