Outage in Lob

Degraded service

Resolved Major

November 18, 2025 - Started 3 months ago - Lasted about 13 hours
Official incident page

Incident Report

Lob is experiencing elevated API errors. Our engineering team is currently investigating.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 11/19/2025 01:22AM

All endpoints are operating normally.

Customers should now be experiencing normal performance from Lob's APIs. Please reach out to our support team with any concerns.

MONITORING 3 months ago - at 11/18/2025 05:48PM

Earlier today, we experienced degraded service due to an outage at a major infrastructure provider that caused connectivity issues across our network. These issues have now been fully resolved, and all systems are operating normally.
We are continuing to monitor performance closely, but no further impact is expected.

INVESTIGATING 3 months ago - at 11/18/2025 12:23PM

Lob is experiencing elevated API errors. Our engineering team is currently investigating.

Latest Lob outages

AV is failing valid addresses - 4 days ago

Dashboard Data Delays - 2 months ago

International AV service outage - 3 months ago

Degraded service - 4 months ago

API Outage - 6 months ago

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