Outage in Lockstep Receivables

Worker Role Delay - Automated Processes May Be Delayed

Resolved Minor
October 20, 2020 - Started about 4 years ago - Lasted over 1 year
Official incident page

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Outage Details

An issue was reported this morning regarding the Anytime Collect Worker Role process. Our Engineering team identified the issue and stated that it was due to processing stacking up, causing a backup and delay in any process that uses the worker role. This can delay scheduled syncs, mail retrieval, exports, etc... If you notice any issues with these items today, please submit a support ticket to support@anytimecollect.com and we will advise how to proceed. Thank you!
Latest Updates ( sorted recent to last )
RESOLVED about 4 years ago - at 10/20/2020 02:35PM

An issue was reported this morning regarding the Anytime Collect Worker Role process. Our Engineering team identified the issue and stated that it was due to processing stacking up, causing a backup and delay in any process that uses the worker role. This can delay scheduled syncs, mail retrieval, exports, etc... If you notice any issues with these items today, please submit a support ticket to support@anytimecollect.com and we will advise how to proceed. Thank you!

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