Outage in LogDNA

Degraded performance for WebUI, Ingestion, Alerting, Searching, Live Tail, Graphing, and Timelines

Resolved Minor

October 05, 2022 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Service is restored but we are still monitoring.

Components affected

LogDNA Livetail LogDNA Log Ingestion (Agent/REST API/Code Libraries) LogDNA Log Ingestion (Heroku) LogDNA Log Ingestion (Syslog) LogDNA Web App LogDNA Search LogDNA Alerting

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 10/05/2022 02:58PM

Service is restored but we are still monitoring.

Latest LogDNA outages

New logs are not available for some accounts - about 2 months ago

Intermittent Pipeline Service Degradation - about 2 months ago

Searches are running slowly - almost 2 years ago

Intermittent delays loading Web UI and running searches - almost 2 years ago

Some customer’s logs are not currently being processed - over 2 years ago

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